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Why Isn't My Company 401k Match Showing Up?

You're contributing but the match isn't there. Before you panic, check these common reasons.

Key Takeaways

  • 1Most missing match issues have simple explanations
  • 2Eligibility requirements (hours, tenure) are the most common reason
  • 3Vesting schedules make match appear "locked" but it's still there
  • 4True matching is often deposited quarterly or annually, not each paycheck
  • 5Some plans have complex formulas that aren't 1:1 matching
  • 6If truly missing, document and escalate to HR

7 Common Reasons Your Match Isn't Showing

Before assuming there's a problem, check these possibilities:

  • 1. You haven't met eligibility requirements yet
  • 2. Match is deposited less frequently than your contributions
  • 3. Match is there but showing as "unvested"
  • 4. You haven't contributed enough to earn full match
  • 5. Plan uses "true-up" matching (annual adjustment)
  • 6. You exceeded IRS contribution limits
  • 7. Administrative delay or error (least common)

Eligibility Requirements to Check

Many 401k plans require you to meet certain criteria before receiving the match:

RequirementCommon RuleExample
Employment length1 year of serviceNo match until anniversary
Hours worked1,000 hours/yearPart-time may not qualify
Age requirementAge 21Young workers excluded
Employee typeFull-time onlyContractors don't get match
Entry datesJan 1 or July 1May need to wait for entry date

Timing: When Matches Are Deposited

Employer matches don't always come with each paycheck:

  • Per paycheck: Match deposited with each contribution (most common)
  • Quarterly: Match deposited at end of each quarter
  • Annually: Match deposited once per year (watch for this)
  • True-up: Annual adjustment to ensure full match is received
  • Check your Summary Plan Description for your plan's schedule
  • Quarterly/annual matching saves employer administrative costs

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Vesting: It's There But Not Yours Yet

Your match may be deposited but not fully "vested" (owned by you):

  • Cliff vesting: 0% vested until a date, then 100%
  • Graded vesting: 20% per year over 5-6 years typically
  • Unvested match may show as separate line item
  • You only keep vested portion if you leave the company
  • Your OWN contributions are always 100% vested immediately
  • Check your vesting schedule in plan documents
Years of ServiceCliff (3-year)Graded (6-year)
1 year0%0%
2 years0%20%
3 years100%40%
4 years100%60%
5 years100%80%
6 years100%100%

How to Verify Your Match

Take these steps to investigate:

  • 1. Log into your 401k account and check "contribution source"
  • 2. Look for "employer" or "match" as separate line items
  • 3. Check if unvested amounts are listed separately
  • 4. Read your Summary Plan Description (SPD) for match rules
  • 5. Compare your contribution rate to match formula
  • 6. Contact HR benefits team if still unclear

The "True-Up" Trap

Some plans use "true-up" matching where they adjust at year-end. If you front-loaded your contributions and hit the limit early, you may not get match for later months. True-up catches this, but only once per year.

Capture Your Match, Then Diversify

The employer match is free money—always contribute enough to get the full match. After that, consider diversifying:

  • Contribute enough for full employer match (essential)
  • Additional savings can go to Gold IRA for diversification
  • Gold IRA gives you control over investments
  • Rollover old 401ks to Gold IRA when leaving employers
  • Physical gold as hedge against market volatility
Get Your Free Gold IRA Guide

Frequently Asked Questions

1How much should I contribute to get the full match?

It depends on your plan's formula. Common matches: 50% of first 6% (you need to contribute 6% to get 3% match), or dollar-for-dollar up to 3-4%. Read your SPD or ask HR for your specific formula.

2What happens to unvested match if I leave?

You forfeit unvested employer match when you leave. The money goes back to the plan and may be used to reduce employer contributions or pay plan expenses. Only your vested portion transfers with you.

3Can my employer change the match formula?

Yes, employers can change match formulas for future contributions (not retroactively). During economic downturns, some companies reduce or suspend matching. They must notify you of changes.

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