Advantage Gold is widely known as the "Rollover Specialist" and boasts 5-star ratings everywhere. But no company is perfect. We investigated the negative reviews to see if there are hidden risks.
Audit Verdict: SAFE ✅
Despite searching for "Advantage Gold complaints," we found very little dirt. They have an A+ BBB Rating and a 5-star Trustpilot score. The few complaints we found were mostly administrative (delays) and were resolved quickly by the company. They appear to be a legitimate, high-integrity firm.
Complaints Analysis
We spent hours digging through the BBB, Trustpilot, Yelp, and even Reddit looking for dirt on Advantage Gold. Here's what we found—which honestly wasn't much.
Total BBB Complaints (Last 3 Years): Fewer than 10. For a company that's been in business since 2014 and handles millions in precious metals, that's an incredibly clean record.
Of the complaints we found, here's the breakdown:
Notice what's not on that list? Fraud. Missing metals. Stolen funds. Those are the complaints that should scare you—and Advantage Gold has none of them.
The delivery delays? Usually caused by the previous custodian dragging their feet on releasing funds. The spread confusion? That's an industry-wide issue. Every gold dealer makes money on the spread between buy and sell prices. Advantage Gold is actually more transparent about this than most.
Most importantly, 100% of BBB complaints were responded to and resolved. That matters. Companies that ignore complaints are the ones to avoid.
BBB & Trustpilot Ratings
Common Issues Reported
- Premium Coins vs Bullion
Some customers felt pushed towards "premium" coins with higher markups. Tip: Always ask for standard bullion if you want lowest premiums.
- Rollover Delays
Some rollovers took 3+ weeks. This is usually the fault of the OLD custodian, not Advantage Gold.
Judge for Yourself
Download their free gold guide to see their educational approach firsthand.
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Written By
Thomas Richardson
Thomas is a former wealth manager with 20+ years of experience. He founded Rich Dad Retirement to expose the flaws of traditional "paper asset" retirement planning and educate Americans on the stability of physical precious metals.