Goldco is a massive company, and massive companies often attract legal scrutiny. You may have heard mentions of a "lawsuit" or "settlement." Here are the cold, hard facts.
Winner: Verdict: ISSUE RESOLVED
The legal issues you may read about refer to a past civil settlement with a local city attorney regarding marketing language. It was not a fraud case, and no customer funds were lost. Goldco has since overhauled its compliance and remains a top-tier industry leader.
The Santa Monica City Attorney Case
Here's what actually happened. Back in 2017, the Santa Monica City Attorney's office filed a civil consumer protection action against Goldco. The allegations? That some of their marketing materials contained claims about delivery times and fee structures that weren't adequately disclosed.
Let's be very clear about what this was not:
- This was NOT a fraud case
- This was NOT filed by federal regulators (SEC, CFTC, FTC)
- NO customer funds were lost or misappropriated
- NO criminal charges were filed
What happened? Goldco settled the case. They paid a settlement (the exact amount was not publicly disclosed but was reportedly in the low six figures), agreed to improve their disclosure language, and—this is important—admitted no wrongdoing.
Is this ideal? No. But context matters. Goldco was a rapidly growing company, and their marketing department got ahead of their compliance department. It happens to a lot of fast-growing companies. The question is: what did they do about it?
Current Status & Improvements
Goldco Today
Today, Goldco has one of the strictest compliance departments in the industry. Every call is recorded, and disclosures are abundant. This "baptism by fire" has actually made them safer than smaller competitors who haven't been scrutinized.
Customer Reviews 2026
Actions speak louder than lawsuits. So what do actual customers say about Goldco today?
The numbers don't lie. Since the 2017 settlement, Goldco has placed billions of dollars in precious metals for tens of thousands of customers. They've been endorsed by Sean Hannity and have maintained their A+ BBB rating throughout.
Compare that to companies that have never been scrutinized. Would you rather invest with a company that got caught, fixed their problems, and is now hyper-compliant? Or a smaller company that simply hasn't been investigated yet?
We'd argue that Goldco's legal history is actually a positive signal. They got their compliance audit the hard way, and they passed.
Written By
Thomas Richardson
Thomas is a former wealth manager with 20+ years of experience. He founded Rich Dad Retirement to expose the flaws of traditional "paper asset" retirement planning and educate Americans on the stability of physical precious metals.